Contact It's SO You!
Hours of Operation:
As of March 15, 2021
Mon - Friday 10-6pm
Saturday 10am - 4pm
We are located in the Pine Ridge Plaza near Heinen's.
34601 Ridge Road
Willoughby, OH 44094
Returns:We pride ourselves in selling "like new" only items, occasionally minor wear may be visible. If you are not happy with your purchase you have 72 hours (three business days) from the time of purchase to return for store credit. Original tags must be attached.
If your item is shipped, you have 72 hours (three business days) to
mail it back to us.
Unfortunately we cannot refund return shipping costs. To protect our consignors ability to sell their items in a timely manner, we must adhere to these guidelines with no exception.
Thank you for your understanding.
Flat rate shipping within the United States is $7.99 for one item, each addition item is $1.00 each. (example $7.99 for one item, $8.99 for two items, $9.99 for three items, etc.)
For International shipping enter regular flat rate shipping at check out. Additional charges will be invoiced separately.
Every effort is made to fulfill and/or ship orders within two business days, customers will be notified should more time be needed to fulfill and/or ship your order.