We are now accepting appointments for first time consigners and consigners who would like us to review their items while they shop. Please visit Bringing in Items to schedule an appointment.
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Contact It's SO You!

Phone Number:

(440) 833-4050

Hours of Operation:

As of August 25, 2021

Mon - Friday 10-6pm
Wed - 10-7pm
Saturday 10am - 4pm
Sun Closed

Address:

We are located in the Pine Ridge Plaza near Heinen's.

34601 Ridge Road
Willoughby, OH 44094

Returns:

We pride ourselves in selling "like new" only items, occasionally minor wear may be visible. If you are not happy with your purchase you have 72 hours (three business days) from the time of purchase to return for store credit. Original tags must be attached.

If your item is shipped, you have 72 hours (three business days) to
mail it back to us.

Unfortunately we cannot refund return shipping costs. To protect our consignors ability to sell their items in a timely manner, we must adhere to these guidelines with no exception.

Thank you for your understanding.

Shipping:

Flat rate shipping within the United States is $7.99 for one item, each addition item is $1.00 each. (example $7.99 for one item, $8.99 for two items, $9.99 for three items, etc.)

For International shipping enter regular flat rate shipping at check out. Additional charges will be invoiced separately.

Every effort is made to fulfill and/or ship orders within two business days, customers will be notified should more time be needed to fulfill and/or ship your order.

 


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